Return Policy

Returns Policy for Discovery kids

At Discovery kids, our goal is to make sure that you are completely satisfied with your purchases. If you are not 100% satisfied with your purchases, we accept returns within 30 days of your purchase date.

1. All returned products must be in new condition, in the original unopened packaging when possible.

2. All product returns must be authorized and products must have a valid RMA number. All returns and exchanges will be processed within 10 business days from the date of receipt.

3. Returns must be shipped back in their original box or packaging to ensure that the product reaches us unaffected. You may be charged for shipping and handling in the event that an item is returned.

4. Discovery kids is not responsible for lost or stolen packages. We recommend that all returns have a tracking number.

5.Discovery kids reserves the right to charge a restocking fee of up to 15% on all returned products.

6. To begin the return process, please contact our Customer service department at info@discoverykids.ng

We strive to make sure that you are completely satisfied with your purchase. If you have any questions or concerns, please contact our Customer Service department. We are always happy to help!